ProofID is committed to user privacy in its products and services. This policy outlines our personal information handling practices. If you give us personal information, we will treat it according to this policy. ProofID encourages you to read this privacy policy and those of all websites you visit. Below is a summary of ProofID’s online privacy policy.

Types and uses of personal information

Your personal information is used in the following ways:

  • User IDs and Passwords. Provides you with access to your profile areas and to protected content.
  • Account Information. These tell us more about who you are, how to contact you, and your shipping and billing information. Also contains any preferences you have provided, such as language, email format and interests.
  • Customer Feedback and Support. Provides a mechanism for requesting information from ProofID. Also used to tell us how we can improve our products, services and site designs.
  • Email Correspondence. Used to raise and respond to issues and inquiries of all types. Also used to distribute information about ProofID, our products, and services.
  • Transactions. Shows which products and services you have requested.

We will only use your personal information in the ways specified when it was collected. We will not subsequently change the way in which we use your personal information, unless you consent to the new usage.

Security Measures

We protect the personal information you share with us. For example, if you make an online purchase with us, we encrypt your credit card number. Access to your personal information is limited to people who need it to do their job.

Authorised third party agents may also need access to some of your personal information.

For example, if we need to despatch something to you, we must share your name and address with a courier company. We provide third parties with only the minimum amount of information needed to complete the requested service or transaction. We do not otherwise share your personal information with third parties, unless you have granted us permission to do so.

Data Retention

ProofID will not retain your personal information longer than is necessary for the purposes for which it was collected.

Linked Websites

We provide links to third party sites. Since we do not control these Websites, we encourage you to review the privacy policies posted on these (and all) third party sites.

Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If we learn that we have personal information on a child under the age of 13, we will delete that information from our systems.

Cookies

The ProofID Website uses cookies. Cookies help us to provide you with targeted information by measuring which Website areas are of greatest interest. ProofID also uses cookies when you register for certain of our Web promotions. In this situation, a cookie will store useful information that enables our Website to remember you when you return. ProofID can only read cookies from ProofID

Websites. If you choose to disable cookies in your browser, you can still access most of our Websites. Some Websites will not allow you to complete certain activities if cookies are disabled.

Accessing and Updating Information

We need your help in making sure your personal information is correct in our systems. Please notify us of changes to your name, address, title, phone number or email address.

Transfer of Personal Information to the U.K.

We may process or store your information in our U.K. databases.

Policy Updates

All updates to this policy will be posted here. Last update: 08 February 2013

Do you need help with an update, access, or unsubscribe request?

Contact the Support Team at: support@proofid.co.uk To aid in processing your request, please include the following details:

  • Contact information (your name, address, email, etc.)
  • Name of the program where you want the update applied
  • Details of the request (e.g. change of email address, unsubscribe from a newsletter, review of my personal information, etc.)

Note: This policy also covers the personal information you provide to ProofID Customer Support.

Do you have additional questions or comments?

Should you have any additional privacy questions or comments related to this privacy policy, please contact us.